Onyx Consulting
Onyx consulting
Business systems • Intelligence • Transformation

Transforming Vision
into Scalable
Business Systems.

We design strategic systems that give leaders visibility, structure, and control over growth.

Start a conversation→See our capabilities
Where we focus
  • Business intelligence
  • Digital transformation
  • ERP & CRM systems
  • AI & automation
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Business Diagnostics
Dashboards & BI
Digital Transformation
ERP & CRM
AI Automation
Process Consulting
Workflow Design
Change Management
Business Diagnostics
Dashboards & BI
Digital Transformation
ERP & CRM
AI Automation
Process Consulting
Workflow Design
Change Management
§ 01Who we are

Your business has the data.
The challenge is knowing what to do with it.

Onyx brings together strategy, systems and intelligence to help growing businesses make better decisions and operate better.

We identify what is slowing the business down, design the right solution, and implement it end-to-end.

01Diagnose

Find the friction.

02Design

Build what matters.

03Deploy

Make it work.

What we walk into
Before Onyx
01✕

Information everywhere.
Decisions nowhere.

02✕

Too much manual work.
Not enough visibility.

03✕

Systems that don't connect.
Teams that work in silos.

Without structured systems, growth becomes chaos

Onyx builds the systems that make a business easier to run.

§ 02Capabilities

We build structured
decision ecosystems.

Explore all five→
Business Diagnostics
01

Business Diagnostics

We map how work actually flows and show you where value leaks.

Dashboards & BI
02

Dashboards & BI

Scattered data becomes one clear picture your team can act on.

Digital Transformation
03

Digital Transformation

Growth without adding headcount. Workflows redesigned, busywork removed.

ERP & CRM Consulting
04

ERP & CRM Consulting

The right system, implemented properly, and actually used.

AI & Process Automation
05

AI & Process Automation

AI agents and bots pointed at the work that drains your week.

§ 03Our Edge

AI can build tools.
We design strategy.

Anyone can implement software. Few can structure how decisions actually happen.

We design systems that turn data into consistent, high-quality decisions.

Tools are easy. Structure is rare.

01

Strategic Thinking

Designing how decisions are made

02

Analytics Expertise

Turning data into usable intelligence

03

Implementation Excellence

Executing systems that scale

§ 04What We've Built

Real systems. Real outcomes.

A few examples of how we translate fragmented operations into structured, scalable systems.

01Manufacturing & SMEs

Role-based Order Management Platform

A multi-role digital architecture connecting customers, agents and administrators across the complete order lifecycle, from order capture and status tracking to payment management.

Technical Scope
Role-Based Access ControlOrder Management WorkflowCustomer & Agent PortalsPayment TrackingCentralised Data LayerAdmin Operations
Onyx Role
Business Process MappingFunctional ArchitectureSolution DesignWorkflow ArchitectureImplementation Oversight
02Education

Management Intelligence Dashboard

A centralised BI layer consolidating operational and performance data into a management dashboard, enabling leadership to monitor KPIs, identify exceptions and make data-driven decisions.

Technical Scope
Data MappingKPI ArchitectureData ConsolidationDashboard ArchitecturePerformance MetricsManagement Reporting
Onyx Role
Data DiscoveryKPI FrameworkBI Solution DesignDashboard DesignImplementation Oversight
03Family Enterprises

Automated Customer Engagement

An automated communication workflow designed to replace manual follow-ups and create structured customer engagement across the sales and order journey.

Technical Scope
Customer Journey MappingEvent-Based TriggersWhatsApp AutomationFollow-Up WorkflowsNotification LogicCRM Process Design
Onyx Role
Process DiscoveryAutomation ArchitectureWorkflow DesignCRM StrategyImplementation Coordination

Let's build your decision system.

Every transformation begins with a conversation. Let's discuss how structured systems can accelerate your growth.

Start a conversation→